Responsibilities
The division is responsible for the day-to-day maintenance of the entire water distribution system, including installation and replacement of water meters, repair of water main breaks and leaks, repair of water meter leaks, and response to service calls and customer complaints. The division also operates and maintains fire hydrants and water valves.
Water Meter Leaks
Are you experiencing a water meter leak? If so, you need to contact the city as soon as possible. Our crew will come out and determine if the leak is on the city's side of the meter or the homeowner's side of the meter. If it is on the city side of the meter, our crew will make the necessary repairs. If it is on the homeowner's side of the meter, you will be informed that you need to contact a plumber.
If the meter is leaking on the homeowner's side of the meter, you will experience a higher water bill due to the fact that your meter will be continually running. If the meter is on the city's side of the meter, that means the water is not going through the meter and therefore isn't affecting your water bill. However, this needs to be determined as soon as possible so that the problem can be taken care of.
Report a water leak at our Request Tracker.